Your privacy matters to us. This policy explains how Guide India Tours collects, uses, and safeguards your personal information when you use our website and services.
Last updated: January 1, 2025
When you book a tour, submit an inquiry, or contact us, we may collect your full name, email address, phone number, nationality, passport details (for tour arrangements), travel dates, accommodation preferences, and any special requirements or dietary needs you share with us.
When you visit our website, we automatically collect certain technical information including your IP address, browser type and version, device type, operating system, referring URLs, pages visited, time spent on pages, and your general geographic location derived from your IP address.
When you make a booking, we collect transaction-related details such as your billing address, payment method type, and the last four digits of your card number. Full payment card details are processed securely by our third-party payment processors and are never stored on our servers.
We use your personal information to process and confirm tour bookings, arrange accommodations and transportation, coordinate with local guides and service providers, communicate itinerary details, handle special requests, and provide customer support before, during, and after your trip.
With your consent, we may send you promotional offers, travel inspiration, seasonal deals, and newsletters about our tour packages. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
We use aggregated and anonymized data to analyze website traffic patterns, improve our website performance and user experience, develop new tour packages based on traveler interests, and ensure our services meet the expectations of our guests.
We share necessary information with trusted third-party partners who assist in delivering our tour services, including hotel chains, transportation providers, licensed local guides, restaurant partners, and monument ticket booking platforms. These partners are contractually obligated to protect your data.
All online payments are processed through PCI-DSS compliant third-party payment gateways. We do not store, process, or have access to your full credit card or debit card numbers. Payment processors we work with maintain the highest industry standards for data security.
We may share anonymized, aggregated data with analytics platforms such as Google Analytics and advertising partners to improve our marketing efforts. No personally identifiable information is shared for these purposes without your explicit consent.
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data transmitted between your browser and our servers, encrypted database storage for sensitive personal data, regular security audits and vulnerability assessments, access controls limiting employee access to personal data on a need-to-know basis, and secure backup procedures.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Booking records are typically retained for a period of seven years for compliance with Indian tax and legal regulations. You may request earlier deletion of your data subject to applicable legal obligations.
You have the right to request access to the personal information we hold about you and to request corrections to any inaccurate or incomplete data. We will respond to such requests within 30 days.
You may request the deletion of your personal data, subject to our legal obligations to retain certain information. You also have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please contact us using the details provided below.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us. We are committed to resolving any privacy-related issues promptly and transparently.
Registered Office
Agra, Uttar Pradesh, India
Contact Details
Email: info@guideindiatours.com
Phone: +91 9410000991